Mobile Self-Service

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Mobile Self-Service

The world has migrated to mobile devices, and so are mobile subscribers who are downloading a great variety of applications for their smartphones, rather than continue using their PC.

Native applications on the Smartphone offer a much better user experience (more direct access, lower latency and more proper user interfaces), reason why they have been so easily adopted by users. Many organizations are already offering such applications (Banking, news, government) and Telecom Operators can’t be an exception!

 

Our Mobile Applications Offering allows Telecom Operators complement their Web Channels, native channels, thus increasing user satisfaction and effectiveness of user care.

SESS Mobile

SESS Mobile is a framework for the deployment of functionalities within the subscriber’s mobile terminals.
Instead of deploying functionalities by means of different applications, which are maintained and updated separately, ANTICA envisions a single container, allowing simpler and more consistent administration among different subscribers.
Some of SESS Mobile AddOns are described below.

 

For more information, please contact us.

Virtual Office AddOn

SESS Mobile allows you to deploy applications with great visual appeal and interactivity, as a way to expand your Web Service Channels to the Mobile device without the need to open a web browser.
SESS Mobile enables a Virtual Branch on the subscriber’s mobile devices, offering low latency when interacting with users (Interface elements respond faster than on Web, since interaction is made against the mobile’s application and not against an external server).
In our vision, user interaction with the mobile operator’s self-service channel must be instantaneous and natural, allowing the removal of all technical hurdles to Income Generation.
 

For more information, please contact us.

Proactive Notifications AddOn

Proactive Notifications functionality (Android 3.x-4.x) replaces the Captive Portal technology, available on the Web, by means of native notifications to Android, depending on the Operator’s notification needs.
– “You have exhausted your prepaid balance, Press [Here] to Recharge”
– “You have used 80% of your web-browsing package. Avoid interruptions [Purchasing] a new package”.

 
For more information, please contact us.

Data Off AddOn

The cost of Mobile signaling is very relevant for subscribers that are not generating revenue (i.e. Prepaid Users with $0 balance).
DataOff Solution allows the managing of this cost (Android 3.x-4.x) by maintaining profitability of all subscribers within acceptable boundaries.

 
For more information, please contact us.

Geo-Marketing AddOn

By utilizing positioning technology, it is possible to notify users based on their geographic location.
If a user enters the airport:
– “Before your trip, do not forget to purchase a Roaming Package”.

 
For more information, please contact us.

Roaming Detection AddOn

Roaming Detector allows notification to travelling mobile users who have not activated Data Roaming, for example, upselling roaming packages, preferred network to utilize, roaming costs and service-centers in the country they are visiting.
Unlike SMS and other notification systems, Roaming Detector can operate without a mobile connection and upon immediate phone activation (even before connecting to an operator in the visited country).

 
For more information, please contact us.

WiFi Offload AddOn

This AddOn allows identifying the presence of a WiFi Access Point from the Operator, and assisting the user in the connection process to that particular network.
The main objective is to accelerate the adoption of WiFi Offload services, in a simple way and without the need to have terminals with EAP-SIM / EAP-AKA support (standards with very low adoption rates).

 
For more information, please contact us.